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Returns and Exchanges

Can I change my photogem?

It is very important that the purchaser ensures that the correct image has been uploaded to Photogem for their bespoke piece of jewellery.  When your chosen image is uploaded you will be emailed within approximately 24-48 hrs with an example of how your image will look. This is your opportunity to change your image or to confirm that you are happy. Once confirmation has been received no returns or exchanges are permitted.